Lunar New Year Holiday Notice: Please be informed that our store pickup and delivery services will be suspended from February 14 to February 22, 2026. We apologize for any inconvenience caused and thank you for your understanding.

Spend HK$500 or more to enjoy a complimentary local delivery service for FREE.* (Except remote areas and outlying islands)

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Refund Policy

如果收貨後發現訂單或產品品質有問題或收到了錯誤產品，請於收到產品之日起計2天內將相關訂單編號及有關產品相片以電郵或WhatsApp傳送給我們。

一張訂單只可辦理一次退貨要求。

退款方法：獲得退款確認後約3個工作天以電子現金券形式直接存入閣下的網店賬戶內，供閣下下次購物使用。

客服信箱：info@chaayagroup.com

客服專線：+852 - 51071008

如網上付款後因私人理由取消訂單需支付取消手續費 3%。